SmartBiz Loans came to BBB's attention in May 2016. A review of the company’s complaints was done in April 2021. Complaints on file state delays in getting updates on PPP loan applications.Is smartbiz safe?
Negative Reviews. There are a few negative reviews with SmartBiz. However, it must be restated that the fees are high when dealing with SmartBiz and it can be hard to qualify for a loan in the first place. While the SBA loan APR is low, the fees charged by SmartBiz to process the loan are high.