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Why partner with Medallia?

Using Medallia....we now have a 95% accuracy in detractor predictions. When compared to detractors, promoters are 5x less likely to leave Zurich within 12 months. Since partnering with Medallia...we've driven $2 billion in additional payment volume. We have seen a 14% decrease in support calls...a reduction of several million incoming calls.

How can J&J help you with Medallia experts?

Your all access pass to Medallia Experts. Get guidance in a 30-minute session. J&J leverages service-desk feedback signals to improve employee experience. Learn how Medallia can work for your business.

Why choose medmedallia?

Medallia's AI and machine-learning engine is tailor made for experience data. Easily analyze structured and unstructured insights to uncover what people care about, prioritize actions and predict their behavior. Mobilize employees in the moment. Not after. Influence experiences as they happen.

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