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Frequently Asked Questions

What is my HealtheVet?

My HealtheVet My HealtheVet is VA’s online Personal Health Record for Veterans, active duty service members, their dependents and caregivers. The resources and tools offer you greater control and understanding over your care and wellness. My HealtheVet provides trusted health information 24/7.

What can I do with my HealtheVet?

Messages: Communicate securely online with your VA health care team or other VA staff about non-urgent information or questions. Appointments: Manage your upcoming VA medical appointments and get email reminders. VA patients with a Premium My HealtheVet account can schedule and cancel VA appointments at any VISN 4 medical center.

How do I contact HealtheVet?

My HealtheVet Help Desk: You can call Monday - Friday, 7:00 a.m. - 7:00 p.m. (Central Time) 1-877-327-0022 1-800-877-8339 (TTY) Contact My HealtheVet for any questions or concerns about this site. Veteran's Crisis Line: 1-800-273-8255 (Press 1)

What are the benefits of my HealtheVet premium?

Veterans/VA patients are able to better partner with their providers to manage their overall health, make informed health decisions, and record, store, and share important health and military history information. If you do not have a My HealtheVet Premium account, you can register for an account online.

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