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Frequently Asked Questions

How do I file an eyemed claim?

Enter your official identification and contact details. Apply a check mark to indicate the answer wherever required. Double check all the fillable fields to ensure full precision. Use the Sign Tool to create and add your electronic signature to signNow the Eye med claim form. Press Done after you fill out the blank.

What is the Eyemed online claims process?

Online Claims In the interest of providing convenient, customer-friendly service, EyeMed allows our providers to file claims and receive member authorizations instantly, online. To enter the online claims site, click here.

How do I contact EyeMed?

Special offers, benefits reminders, wellness tips—instant info is just a text and a tap away with EyeMed text alerts. Call 844.873.7853 to opt in. Be sure to have your 9-digit Member ID handy. You can find it on the member portal.

What are the hours of operation for EyeMed customer service?

You have 24 hour access to provider contact information via our provider locator. An alternative to visiting a local store is ordering new glasses or contacts via an online provider . For more information on how we can support you during this time go to our EyeMed COVID-19 response page.

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