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Frequently Asked Questions

What is [email protected] and how do I contact it?

Welcome! [email protected] is the online learning management system at the University of North Georgia and uses the platform Brightspace by D2L. Need Help? For technical assistance, please contact the UNG Service Desk at 706.864.1922 or send an email to [email protected]

Does Ung offer free online tutoring?

Yes, UNG offers free online tutoring 24/7 through Smarthinking. You can access Smarthinking directly through your courses in D2L (for UNG Online classes) or through your courses in GoVIEW (for eCore classes). For additional IT assistance, please contact the UNG IT Service Desk by email at [email protected], or by phone at 706.864.1922

How do I contact Ung D2L support?

For technical assistance, please contact the UNG Service Desk at 706.864.1922 or send an email to [email protected] For 24/7 support, go to https://D2LHelp.view.usg.edu. Scheduled Maintenance - The D2L server undergoes scheduled maintenance every other Friday evening, during which time the service is temporarily unavailable.

How do I contact UNG for technical assistance?

For technical assistance, please contact the UNG Service Desk at 706.864.1922 or send an email to [email protected] For 24/7 support, go to https://D2LHelp.view.usg.edu.

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