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Customer Service Definition - investopedia.com
Customer service is the interaction between the buyer of a product and the company that sells it. Good customer service is critical to business success, ensuring brand loyalty one customer at a...
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What Is Customer Service? [Definition & Examples]
Customer service is a set of actions a company takes to help customers. Usually, it involves talking or writing with customers. Customer service representatives assist customers over the phone, email, or in person. The aim of customer service is to increase customer satisfaction and loyalty.
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What Is Customer Service? - Definition, Types & Role in
May 11, 2015 · Customer service is a series of activities designed to enhance the level of customer satisfaction. Good customer service should provide a positive, …
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Retail Customer Service Job Description Example | Job
Retail customer service involves series of activities embarked upon to enhance the level of customer satisfaction – as in, the feeling that a product has met the expectation of the buyer. The value of customer service may vary depending on the good or service, as well as industry and customer.
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What does a customer service representative do
Apr 11, 2017 · Customer contact centre workers usually sit at a workstation with a telephone, headset, and computer. These centres may be crowded and noisy, and the work can be repetitive or stressful, with little time in-between calls. Customer service representatives who work in retail stores may interact in person with customers.
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What does customer service mean examples?
When customers have problems with their products, excellent customer service means solving these issues and problems promptly, or at least executing a reasonable plan of action. For example, a customer may call a small Internet service provider because she cannot access the Internet.
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What is a good explanation for customer service?
In general, however, good customer service is defined by attentiveness to the customer's needs, quick resolution of problems, and the willingness to listen to complaints or criticism from customers. Many businesses spend a lot of time and energy training their employees to provide excellent customer service,...
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