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A MoneyGram money order can be tracked by calling the company at 800-542-3590. The automated system requests the order number and dollar amount of the money order. If the intended recipient says he has not received the money order after 2 weeks, the sender may request a copy of the order or a refund. MoneyGram...How do you cancel a MoneyGram money order?
You can't cancel a MoneyGram once the recipient has received the funds. If the recipient has already picked up the MoneyGram, you must contact the recipient to resolve the issue. Call MoneyGram customer service. Request to cancel the money order. Submit your full name, your 8-digit reference number and the amount sent.