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Frequently Asked Questions

What types of services does CenterPoint Energy offer?

CenterPoint Energy's primary services include electric and natural gas. Please choose the type of information you are looking for, residential or business, so that we can provide the most relevant customer information.

Who is the executive vice president of CenterPoint Energy?

Gregory E. Knight, Executive Vice President, Customer Transformation and Business Services, will continue in his current role and lead customer operations, information technology, marketing, economic development, and CenterPoint Energy's two competitive businesses – Energy Systems Group (ESG) and Home Service Plus (HSP) North and South.

How do I contact CenterPoint Energy in Houston TX?

CenterPoint Energy, Inc. P.O. Box 4583. Houston, Texas 77210-4583. Send an email. Houston, Texas - Natural Gas. Customer Service: 713-659-2111 or 800-752-8036. Report a Gas Leak: 713-659-2111 or 888-876-5786. Call Before You Dig: 811.

How does CenterPoint Energy pay for natural gas?

CenterPoint Energy purchases natural gas on behalf of its customers and then passes those costs on to customers through a gas cost adjustment, which is listed on the bill as "Gas Supply Rate."

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