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Frequently Asked Questions

How do I check the status of my court case?

Checking Your Case Status Online Enter your receipt number. Omit the dashes, but include all other characters including asterisks if they are listed on your notice as part of the receipt number. The online system will show the last action taken on your case and will let you know the next steps, if applicable.

How do I check the status of a DHS request?

Simply enter your request number and click the “Check Status” button. DHS Requests Response Time for Processed and Pending Requests - Average No. of Days Simple is 21.24 Days and Complex is 111.59 Days.

How do I contact DHS TRIP for a case review?

If your status indicates "Pending Paperwork" or "No Paperwork," DHS TRIP has sent you an email describing the additional information needed to complete your case review. If you have not received this communication, please contact DHS TRIP at [email protected] Include your Redress Control Number.

How do I know if my case is in process?

The status page will tell you if your case is in process, has been completed, or requires more information. You will need your Redress Control Number to use this feature. If your status indicates "Pending Paperwork" or "No Paperwork," DHS TRIP has sent you an email describing the additional information needed to complete your case review.

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