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Frequently Asked Questions

Where can I Find my kepro case ID?

The Case ID was provided to you by a Kepro employee during the initial appeal notification call and can be found on the Appeal Documentation Request faxed to you, highlighted in the sample below.

Is kepro compliant with the Centers for Medicare&Medicaid Services Regulations?

Effective October 1, 2020, the Centers for Medicare & Medicaid Services (CMS) requires providers to send medical records to Kepro electronically. Read more about the medical record submission process: www.keproqio.com/medicalrecords. On November 27, 2006, CMS published a final rule, CMS-4105-F: Notification of Hospital Discharge Appeal Rights.

Why choose kepro case management?

When individuals have complex, comorbid or ongoing care needs, Kepro Case Management can help coordinate their treatment plan. We use data to identify high-risk, chronically ill and other criteria-driven individuals in your program.

Who needs to send records to kepro?

Healthcare providers: Effective October 1, 2020, the Centers for Medicare & Medicaid Services (CMS) requires providers to send medical records to Kepro electronically. See our medical records page for more information. If you don’t receive our newsletter, consider signing up.

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