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Frequently Asked Questions

How do I resolve the issue with Adobe Reader error 8?

The best way to resolve the issue is to prevent users from upgrading their Reader software to the 8.0 or 8.1 versions. Users who have already upgraded can reinstall Reader version 7.0.9 from the following web site: www.adobe.com/products/acrobat/readstep2_allversions.html. Instructions for this process are included on the download site.

How to fix Adobe Reader not working on Windows 10?

Step 1: Restart your computer. Step 2: Download the Adobe Reader DC and Acrobat DC Cleaner Tool. Step 3: Run the Adobe Reader DC and Acrobat DC Cleaner Tool. Step 4: Choose Reader.

How do I update to the latest version of Adobe Reader?

Open Reader or Acrobat. Choose Help > Check for Updates. Acrobat 9 and earlier: If a new update is available it installs automatically. Acrobat X and XI: Click Update and then click Install. Acrobat DC: Continue to the next step. When the Updater dialog box appears, click Download. After download is complete, click the Acrobat install icon.

How do I uninstall Adobe Reader 8?

Adobe recommends that you use the Adobe Reader 8.0 uninstaller in the Add/Remove Programs utility in Windows to remove Adobe Reader 8.0. Occasionally, however, damaged files or a partial installation prevents the Adobe Reader 8.0 uninstaller from working correctly.

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