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Frequently Asked Questions

How do I check the status of my Acer repair?

You can check the status of a repair on your product by visiting the Acer Case Status page. You will need the serial number, SNID, request ID, or case ID to view your repair status. This information was sent to your email address after the repair was set up. Use the following steps to check the status of your repair.

How do I get help with my Acer product?

Get help for your Acer! Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product. Miss the Broadcast? Keep yourself productive at home or on the go with remote work and study solutions.

Why choose Acer care center?

Acer Care Center provides a full range of services, checks and updates to keep your device fresh and running smoothly. Chat with our Technical Support agents who are here to help you! Need our help?

How to find out the status of an existing case?

Canada / EnglishCanada / FrenchUnited States / EnglishUnited States / Spanish Home Case Status Case Status Enquire about the status of an existing case STEP 1 After selecting your preferred option enter the relevant details and click "Search" to find out the status of your case

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